I'm always amazed when big box store customer service associates use first person language when referring to their products.
It makes me feel like I'm buying something from a likable individual who is just squeaking by on their monthly payments, not a multi-billion dollar, money hungry, corporation whose only interest is the bottom line.
Ownership. I think that's the key.
When someone is given ownership then they are empowered to act with authority. When ownership is withheld then people will do either 1 of 2 things:
1. Quit
2. Outwardly comply while seething inwardly.
When I look at the example of Jesus I see someone who had everything to lose by giving ownership to a bunch of fumbling, spineless, uneducated followers. But he did it anyway (Matt. 16:19).
As a leader I want to give ownership, not orders.
1 comment:
It is just so much easy for leaders to give orders than ownership but I definitely like where your going with this.
Something to ponder more.
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